Bella Vista Cafe
London, United Kingdom
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Terms & Conditions
📑 CaptiFi Default Terms & Conditions
Last updated: 14 Jan 2026
By accessing this Wi-Fi service you agree to the following Terms & Conditions, which apply across all venues using CaptiFi. Individual venues may add additional rules on top of these, but the core CaptiFi terms always apply.
1. Service Provider
This Wi-Fi captive portal is powered by CaptiFi Limited, registered in England & Wales.
2. Acceptance of Terms
By connecting to this Wi-Fi, you agree to these Terms. If you do not agree, do not use the service.
3. Use of Wi-Fi
Wi-Fi access is provided "as is," with no guarantee of speed, uptime, or availability.
You must not use the network for unlawful, abusive, or harmful activity.
You are responsible for any activity conducted using your device.
4. Data Collection & Privacy
Data Controller: The venue providing this Wi-Fi.
Data Processor: CaptiFi Limited, acting on behalf of the venue.
Data we may collect: name, email, phone, device identifiers, usage data, and optional fields such as date of birth.
Data is used for venue communications, marketing, and service improvements.
Guests can unsubscribe at any time via the links in emails.
We retain data only as long as necessary for the purposes collected.
5. Data Protection Officer (DPO)
CaptiFi has appointed a Data Protection Officer (DPO).
Contact: dpo@captifi.co.uk
If you wish to exercise your rights under the UK GDPR (access, correction, deletion, restriction, objection, or portability), contact us at the above email.
6. Security
We take appropriate technical and organisational measures to safeguard your data, including encryption and secure storage.
7. Liability
CaptiFi and the venue are not liable for any loss of data, business disruption, or damages arising from the use of this Wi-Fi service.
Use of this network is at your own risk.
Availability and performance are not guaranteed.
8. Termination
Access to the service may be suspended or terminated at any time if you breach these Terms or use the service in a way that poses risk to the network or others.
9. Governing Law
These Terms are governed by the laws of England and Wales. Disputes will be handled in the English courts.
10. Venue-Specific Rules
Venues may display additional rules or terms, which apply in addition to these default CaptiFi Terms. Examples include:
House rules (e.g. no excessive bandwidth use).
Promotions or loyalty schemes.
Venue-specific disclaimers.
Contact
CaptiFi Limited
1 Skyline Park
Bristol
BS4 5EN
Support: support@captifi.co.uk
DPO: dpo@captifi.co.uk
📍 VENUE-SPECIFIC TERMS & CONDITIONS
The following additional terms apply specifically to this venue and are in addition to the CaptiFi terms above:
Terms and Conditions of Use Captifi Ltd Effective Date: 24 January 2025
Welcome to the Captifi WiFi Service. By accessing and using this free WiFi service ("Service"), you agree to comply with the following Terms and Conditions ("Terms"). If you do not agree to these Terms, please refrain from using the Service.
1. Acceptance of Terms
By using the Service, you agree to be bound by these Terms. Captifi Ltd reserves the right to modify these Terms at any time, and your continued use of the Service constitutes your acceptance of such modifications.
2. Eligibility
* The Service is available to users who are at least 18 years old or have parental/guardian consent if under 18.
* By using the Service, you confirm that any personal information provided is accurate and up-to-date.
3. Use of the Service
* You agree to use the Service responsibly and not for any unlawful or harmful activity. Prohibited activities include but are not limited to:
* Uploading or downloading illegal content.
* Accessing or sharing pirated materials.
* Sending spam or engaging in phishing attacks.
* Attempting to harm or disrupt the Service or any connected networks.
* Sharing offensive or inappropriate content.
* Captifi Ltd reserves the right to monitor network traffic and report any suspected illegal activity to the relevant authorities.
4. Data Collection and Privacy
By using the Service, you consent to Captifi Ltd collecting, storing, and processing the following data:
4.1 Data We Collect:
* Personal Information:
* Name
* Email Address
* Phone Number
* Date of Birth
* Gender (if provided)
* Device Information:
* MAC Address
* IP Address
* Browser and Device Type
* Usage Data:
* Websites visited (non-specific data)
* Connection duration and activity patterns
4.2 How We Use Your Data:
* Service Provision: To authenticate users, provide internet access, and maintain network security.
* Marketing Communications:
* To send promotions, special offers, and updates via email, SMS, or other channels.
* To create personalised marketing campaigns based on your preferences and usage patterns.
* Analysis and Improvements: For statistical analysis and service improvements.
If you do not wish to receive marketing communications, you can opt out at any time by following the instructions provided in the communication or contacting us directly.
For more details on data handling, please review our Privacy Policy.
5. Liability
* The Service is provided "as is" and "as available" without any warranties of any kind.
* Captifi Ltd is not responsible for:
* Loss or corruption of data.
* Any damages resulting from the use or inability to use the Service.
* The content accessed or shared while using the Service.
6. Availability
* Captifi Ltd does not guarantee uninterrupted or error-free access to the Service.
* The Service may be subject to maintenance, upgrades, or discontinuation without prior notice.
7. Security
* While Captifi Ltd takes reasonable measures to secure the network, you acknowledge that wireless communication may not be completely secure. Use the Service at your own risk.
8. Termination
* Captifi Ltd reserves the right to terminate or suspend your access to the Service without notice for any reason, including violation of these Terms.
9. Indemnification
You agree to indemnify and hold harmless Captifi Ltd and its affiliates, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the use of the Service will be subject to the exclusive jurisdiction of the English courts.
11. Contact Information
For any questions or concerns about these Terms or the Service, please contact us: Captifi Ltd Unit A, 82 James Carter Road Suite Mildenhall, United Kingdom, IP28 7DE Email: info@captifi.io Phone: 0330 043 4086
By clicking "Connect" or accessing the WiFi network, you agree to these Terms and Conditions, including the collection and use of your data for marketing purposes.
Last updated: 14 Jan 2026
By accessing this Wi-Fi service you agree to the following Terms & Conditions, which apply across all venues using CaptiFi. Individual venues may add additional rules on top of these, but the core CaptiFi terms always apply.
1. Service Provider
This Wi-Fi captive portal is powered by CaptiFi Limited, registered in England & Wales.
2. Acceptance of Terms
By connecting to this Wi-Fi, you agree to these Terms. If you do not agree, do not use the service.
3. Use of Wi-Fi
Wi-Fi access is provided "as is," with no guarantee of speed, uptime, or availability.
You must not use the network for unlawful, abusive, or harmful activity.
You are responsible for any activity conducted using your device.
4. Data Collection & Privacy
Data Controller: The venue providing this Wi-Fi.
Data Processor: CaptiFi Limited, acting on behalf of the venue.
Data we may collect: name, email, phone, device identifiers, usage data, and optional fields such as date of birth.
Data is used for venue communications, marketing, and service improvements.
Guests can unsubscribe at any time via the links in emails.
We retain data only as long as necessary for the purposes collected.
5. Data Protection Officer (DPO)
CaptiFi has appointed a Data Protection Officer (DPO).
Contact: dpo@captifi.co.uk
If you wish to exercise your rights under the UK GDPR (access, correction, deletion, restriction, objection, or portability), contact us at the above email.
6. Security
We take appropriate technical and organisational measures to safeguard your data, including encryption and secure storage.
7. Liability
CaptiFi and the venue are not liable for any loss of data, business disruption, or damages arising from the use of this Wi-Fi service.
Use of this network is at your own risk.
Availability and performance are not guaranteed.
8. Termination
Access to the service may be suspended or terminated at any time if you breach these Terms or use the service in a way that poses risk to the network or others.
9. Governing Law
These Terms are governed by the laws of England and Wales. Disputes will be handled in the English courts.
10. Venue-Specific Rules
Venues may display additional rules or terms, which apply in addition to these default CaptiFi Terms. Examples include:
House rules (e.g. no excessive bandwidth use).
Promotions or loyalty schemes.
Venue-specific disclaimers.
Contact
CaptiFi Limited
1 Skyline Park
Bristol
BS4 5EN
Support: support@captifi.co.uk
DPO: dpo@captifi.co.uk
📍 VENUE-SPECIFIC TERMS & CONDITIONS
The following additional terms apply specifically to this venue and are in addition to the CaptiFi terms above:
Terms and Conditions of Use Captifi Ltd Effective Date: 24 January 2025
Welcome to the Captifi WiFi Service. By accessing and using this free WiFi service ("Service"), you agree to comply with the following Terms and Conditions ("Terms"). If you do not agree to these Terms, please refrain from using the Service.
1. Acceptance of Terms
By using the Service, you agree to be bound by these Terms. Captifi Ltd reserves the right to modify these Terms at any time, and your continued use of the Service constitutes your acceptance of such modifications.
2. Eligibility
* The Service is available to users who are at least 18 years old or have parental/guardian consent if under 18.
* By using the Service, you confirm that any personal information provided is accurate and up-to-date.
3. Use of the Service
* You agree to use the Service responsibly and not for any unlawful or harmful activity. Prohibited activities include but are not limited to:
* Uploading or downloading illegal content.
* Accessing or sharing pirated materials.
* Sending spam or engaging in phishing attacks.
* Attempting to harm or disrupt the Service or any connected networks.
* Sharing offensive or inappropriate content.
* Captifi Ltd reserves the right to monitor network traffic and report any suspected illegal activity to the relevant authorities.
4. Data Collection and Privacy
By using the Service, you consent to Captifi Ltd collecting, storing, and processing the following data:
4.1 Data We Collect:
* Personal Information:
* Name
* Email Address
* Phone Number
* Date of Birth
* Gender (if provided)
* Device Information:
* MAC Address
* IP Address
* Browser and Device Type
* Usage Data:
* Websites visited (non-specific data)
* Connection duration and activity patterns
4.2 How We Use Your Data:
* Service Provision: To authenticate users, provide internet access, and maintain network security.
* Marketing Communications:
* To send promotions, special offers, and updates via email, SMS, or other channels.
* To create personalised marketing campaigns based on your preferences and usage patterns.
* Analysis and Improvements: For statistical analysis and service improvements.
If you do not wish to receive marketing communications, you can opt out at any time by following the instructions provided in the communication or contacting us directly.
For more details on data handling, please review our Privacy Policy.
5. Liability
* The Service is provided "as is" and "as available" without any warranties of any kind.
* Captifi Ltd is not responsible for:
* Loss or corruption of data.
* Any damages resulting from the use or inability to use the Service.
* The content accessed or shared while using the Service.
6. Availability
* Captifi Ltd does not guarantee uninterrupted or error-free access to the Service.
* The Service may be subject to maintenance, upgrades, or discontinuation without prior notice.
7. Security
* While Captifi Ltd takes reasonable measures to secure the network, you acknowledge that wireless communication may not be completely secure. Use the Service at your own risk.
8. Termination
* Captifi Ltd reserves the right to terminate or suspend your access to the Service without notice for any reason, including violation of these Terms.
9. Indemnification
You agree to indemnify and hold harmless Captifi Ltd and its affiliates, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the use of the Service will be subject to the exclusive jurisdiction of the English courts.
11. Contact Information
For any questions or concerns about these Terms or the Service, please contact us: Captifi Ltd Unit A, 82 James Carter Road Suite Mildenhall, United Kingdom, IP28 7DE Email: info@captifi.io Phone: 0330 043 4086
By clicking "Connect" or accessing the WiFi network, you agree to these Terms and Conditions, including the collection and use of your data for marketing purposes.
Privacy Policy
🔐 CaptiFi Privacy Policy
Last updated: 14 Jan 2026
This Privacy Policy explains how CaptiFi Limited ("CaptiFi", "we", "us") handles your personal data when you connect to Wi-Fi through our captive portal.
1. Who We Are
CaptiFi Limited provides Wi-Fi captive portal and marketing services to venues in the UK.
Company address: 1 Skyline Park, Bristol, BS4 5EN
Data Protection Officer (DPO): dpo@captifi.co.uk
2. Your Data Controller and Processor Roles
The venue providing the Wi-Fi is the data controller — they decide why your data is collected.
CaptiFi is the data processor — we process data only on their instructions.
3. What Data We Collect
When you log in to Wi-Fi we may collect:
Personal details: name, email, phone, date of birth (if provided)
Device identifiers: MAC address, IP, browser/device type
Usage data: connection times, visits, frequency of return
Marketing preferences (e.g. whether you opted in to emails)
4. How We Use Your Data
Your data may be used by the venue (via CaptiFi) to:
Provide and monitor Wi-Fi access
Send you service messages and marketing (if you consented)
Automate offers (e.g. welcome emails, birthday rewards, review requests)
Improve guest experience and venue operations
We never sell your data.
5. Legal Bases for Processing
We process your data under one of the following legal bases:
Consent (you ticked a box to receive marketing)
Contract (you requested Wi-Fi access, which requires certain data)
Legitimate interests (venues analysing usage to improve services)
6. Sharing Your Data
Your data may be shared with:
The venue providing Wi-Fi
Trusted sub-processors (e.g. email delivery services)
Regulators if legally required
All sub-processors are vetted for GDPR compliance.
7. Retention
We retain data only as long as needed for the purposes collected. Venues may set their own retention rules (e.g. delete inactive users after 24 months).
8. Your Rights
Under the UK GDPR you have rights to:
Access your data
Correct inaccuracies
Request deletion
Restrict processing
Object to marketing
Request portability of your data
To exercise your rights, contact the venue directly or our DPO at dpo@captifi.co.uk.
9. Security
We use encryption, access controls, and secure servers to protect your data.
10. Complaints
If you are unhappy with how your data is handled, you can complain to the ICO: https://ico.org.uk.
Contact
CaptiFi Limited
1 Skyline Park
Bristol
BS4 5EN
Support: support@captifi.co.uk
DPO: dpo@captifi.io
📍 VENUE-SPECIFIC PRIVACY INFORMATION
The following additional privacy information applies specifically to this venue and is in addition to the CaptiFi privacy policy above:
Privacy Policy - Captifi Ltd
We collect and process your data to provide WiFi access and improve our services.
Data We Collect:
• Name and email address
• Device MAC address and IP
• Connection duration and basic usage data
How We Use Your Data:
• To provide and maintain WiFi access
• To improve our services
• For security and network management
For marketing communications, you will be asked separately for consent.
Contact us at info@captifi.io for any privacy-related questions.
Last updated: 14 Jan 2026
This Privacy Policy explains how CaptiFi Limited ("CaptiFi", "we", "us") handles your personal data when you connect to Wi-Fi through our captive portal.
1. Who We Are
CaptiFi Limited provides Wi-Fi captive portal and marketing services to venues in the UK.
Company address: 1 Skyline Park, Bristol, BS4 5EN
Data Protection Officer (DPO): dpo@captifi.co.uk
2. Your Data Controller and Processor Roles
The venue providing the Wi-Fi is the data controller — they decide why your data is collected.
CaptiFi is the data processor — we process data only on their instructions.
3. What Data We Collect
When you log in to Wi-Fi we may collect:
Personal details: name, email, phone, date of birth (if provided)
Device identifiers: MAC address, IP, browser/device type
Usage data: connection times, visits, frequency of return
Marketing preferences (e.g. whether you opted in to emails)
4. How We Use Your Data
Your data may be used by the venue (via CaptiFi) to:
Provide and monitor Wi-Fi access
Send you service messages and marketing (if you consented)
Automate offers (e.g. welcome emails, birthday rewards, review requests)
Improve guest experience and venue operations
We never sell your data.
5. Legal Bases for Processing
We process your data under one of the following legal bases:
Consent (you ticked a box to receive marketing)
Contract (you requested Wi-Fi access, which requires certain data)
Legitimate interests (venues analysing usage to improve services)
6. Sharing Your Data
Your data may be shared with:
The venue providing Wi-Fi
Trusted sub-processors (e.g. email delivery services)
Regulators if legally required
All sub-processors are vetted for GDPR compliance.
7. Retention
We retain data only as long as needed for the purposes collected. Venues may set their own retention rules (e.g. delete inactive users after 24 months).
8. Your Rights
Under the UK GDPR you have rights to:
Access your data
Correct inaccuracies
Request deletion
Restrict processing
Object to marketing
Request portability of your data
To exercise your rights, contact the venue directly or our DPO at dpo@captifi.co.uk.
9. Security
We use encryption, access controls, and secure servers to protect your data.
10. Complaints
If you are unhappy with how your data is handled, you can complain to the ICO: https://ico.org.uk.
Contact
CaptiFi Limited
1 Skyline Park
Bristol
BS4 5EN
Support: support@captifi.co.uk
DPO: dpo@captifi.io
📍 VENUE-SPECIFIC PRIVACY INFORMATION
The following additional privacy information applies specifically to this venue and is in addition to the CaptiFi privacy policy above:
Privacy Policy - Captifi Ltd
We collect and process your data to provide WiFi access and improve our services.
Data We Collect:
• Name and email address
• Device MAC address and IP
• Connection duration and basic usage data
How We Use Your Data:
• To provide and maintain WiFi access
• To improve our services
• For security and network management
For marketing communications, you will be asked separately for consent.
Contact us at info@captifi.io for any privacy-related questions.
1 hour access
WiFi Available